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Delivery and payment

Delivery and payment

SHIPPING

Our Company can ship the products purchased through the online store to any region in Serbia. Products once ordered and paid for are shipped via shipping companies.

Preparing an order

An order is prepared to ship within 3-5 business days upon confirmation of payment. Payment is considered confirmed when the money is deposited into the Company's account.

Shipping time

Shipping of your order usually takes 3-5 business days within Serbia.
Upon placing an order in our online store this order will be automatically assigned a number and a notification will be send to the email address that you specified in the order form. You can track your order using this number.

Shipping cost

All orders of 5500 RSD or more are shipped free of charge within Serbia and delivered by courier. To account the delivery cost in other cases, use a calculator.

Additional service when you order by phone

Should you have any more questions about the service please contact us by phone: +381 11 26 88 4 85 or email: belgrade@sibval.com, sw.internetprodaja@gmail.com.

PAYMENT

In the Siberian Wellness e-shop you can choose pay for the placed order by plastic card of any international payment system (Visa, Visa Electron, MasterCard) or payment upon delivery.

Безопасность покупки в Интернет-магазине гарантируется применением стандартов безопасности, установленных карточными ассоциациями Visa Inc. (Verified By Visa) и MasterCard Worldwide (MasterCard Secure Code). Таким образом, предупреждается самая большая проблема торговли через Интернет: снижается вероятность злоупотреблений и неправильного использования кредитных карт. Благодаря технологии 3D Secure (MasterCard SecureCode и Verified By Visa) в процессе покупки защищены и покупатель, и продавец.

Credit card payment

In the Siberian Wellness e-shop you can pay for the placed order by plastic card of any international payment system (Visa, Visa Electron, MasterCard) using safe 3D-Secure technology. When placing your order in our online store, simply choose the credit card method of payment. Payments generally take place immediately after we receive your order or within a few hours.

We protect your data using updated Secure Sockets Layer (SSL) encryption, so whether you place your order using your credit card number or your Verified by Visa/ MasterCard SecureCode, you can be confident that your data is safe.
MasterCard and Visa card have a three-figure code, which is printed on the back of your credit card directly next to the signature panel. Upon order placing via e-mail, telephone or e-shop this code is additionally checked to verify that a Buyer actually has a credit card, but not a cash document.